Shipping Policy
Shidhaan, we are committed to delivering your orders in a timely, secure, and reliable manner. Please read our shipping policy carefully to understand how your order will be processed and delivered.
Shipment Terms
All items purchased from www.shidhaan.in are made pursuant to a shipment contract. This means that the risk of loss and ownership of items passes to the customer upon delivery to the courier.
Free Shipping & Pickup
- We offer FREE SHIPPING across India on all prepaid orders above ₹1,999.
- Free pickup is also available for eligible returns and custom-fitting exchange requests, depending on your location.
Delivery Timeline
- Custom-Stitched / Made-to-Order Garments: Estimated delivery time is 30–45 business days.
- Ready-to-Ship Apparel: All products are delivered within 3-10 days.
Note: Saturdays, Sundays, and public holidays are not counted as business days.
Delivery timelines may vary based on item availability, order volume, and your delivery address.
Delays & Exceptional Cases
Delivery may be delayed due to factors beyond our control, including:
- Weather disruptions
- Political unrest or strikes
- Public holidays
- Courier service delays
If an order is delayed beyond 2 weeks of the timeline, our team will contact you to confirm whether you’d like to proceed or cancel the order.
Order Tracking
Once your order is shipped, you will receive:
- A shipping confirmation email and SMS
- Your tracking number
- A direct tracking link from the courier service
You can check your delivery status anytime.
Address Accuracy
To ensure successful delivery:
- Enter a complete address, including street name, house/building number, landmark, and correct pin code.
- P.O. Box addresses are not accepted.
- If delivery fails due to an address mismatch or incomplete details, the customer will bear any re-shipping costs.
Undelivered Packages
If a package is returned due to:
- Incorrect/incomplete address
- Customer unavailability
- Repeated refusal to accept the parcel
Then the customer will need to pay re-shipping charges for any further delivery attempts.
Courier Timings
Deliveries are made during courier service working hours.
No pickups or deliveries take place on Sundays or public holidays.
Product Check on Delivery
We strongly recommend that you inspect the parcel upon delivery and verify the items and quantity as per the invoice before accepting the order.
Duties & Taxes
We currently ship within India only.
If international shipping is introduced in the future, any customs duties or taxes will be borne by the customer.
Contact Us
Email: shridhaanfashionstore@gmail.com
Phone / WhatsApp: +91 84204 87112
Support Hours: 11:30 AM – 9:30 PM (Tuesday to Sunday)